The Easiest Way to Courier Send documents and parcels from Bengaluru, Delhi-NCR, Kolkata and Jaipur. Delivery to 4000+ pincodes across India


Getting Started

What is EKART Courier?

How does EKART Courier work?

How reliable is EKART Courier?

What can I courier?

Making a booking

How can I make a new booking?

Do you offer pick-up in my location? Do you deliver to a particular location?

Do you allow drop-off of the item(s)?

Should I package my item(s)?

Shipping and tracking

How can I track my courier?

What if there is no one available to to receive the parcel at the recipient location?

Can you deliver at a particular time?

Pricing and Payments

What are the charges / fees for the courier?

How do I pay for the courier charges / fees?

Returns, Cancellations and Refunds

When can I claim a refund?

What can I do in case I receive a damaged courier?

What do I do in case I do not receive my refund?

How do I provide my bank details for a refund?

Is it possible to return the item to a different location than from where it was picked-up?

Items you cannot send (Exclusions)

What items cannot be sent using EKART Courier?

Help! My question does not appear above.

Please write to our customer support at or call us at 1800 208 1888 (Toll Free); between 8 am and 11 pm (IST) on Monday-Friday, and between 10 am and 7 pm (IST) on Saturday-Sunday. Please note that the above number is for EKART Courier only and not for any E-commerce shipments.