What is EKART Courier?
How does EKART Courier work?
How reliable is EKART Courier?
What can I courier?
Making a booking
How can I make a new booking?
Do you offer pick-up in my location? Do you deliver to a particular location?
Do you allow drop-off of the item(s)?
Should I package my item(s)?
Shipping and tracking
How can I track my courier?
What if there is no one available to to receive the parcel at the recipient location?
Can you deliver at a particular time?
Pricing and Payments
What are the charges / fees for the courier?
How do I pay for the courier charges / fees?
Returns, Cancellations and Refunds
When can I claim a refund?
What can I do in case I receive a damaged courier?
What do I do in case I do not receive my refund?
How do I provide my bank details for a refund?
Is it possible to return the item to a different location than from where it was picked-up?
Items you cannot send (Exclusions)
What items cannot be sent using EKART Courier?
Help! My question does not appear above.
Please write to our customer support at email@example.com or call us at 1800 208 1888 (Toll Free); between 8 am and 11 pm (IST) on Monday-Friday, and between 10 am and 7 pm (IST) on Saturday-Sunday. Please note that the above number is for EKART Courier only and not for any E-commerce shipments.